oktk9 Terms and Conditions

The following eligibility conditions must be met to create an account and use services on oktk9:

The security and proper management of your account is your own responsibility. The following conditions related to accounts apply:

• Keep your login credentials (username and password) completely confidential and do not share them with anyone.
• Use a strong password and change it regularly.
• If you suspect unauthorised access, inform us immediately via live chat.
• If you log in on a public or shared computer, log out at the end of the session.

Personal information provided in the account must be kept accurate and up to date at all times. If information needs to be changed, get assistance via 24/7 live chat. oktk9 will not be responsible for any delay in withdrawals caused by incorrect or outdated information.

oktk9 reserves the right to temporarily suspend or permanently close any account in the following circumstances:

• Violation of these terms and conditions.
• Suspicion of fraudulent or deceptive activity.
• Suspicion of money laundering or financial crime.
• Provision of a false identity.
• Operating an account on behalf of a minor.

Financial transactions on oktk9 are completely secure and protected by SSL encryption. The following payment methods are supported:

• The minimum deposit amount for each method is ৳300 (three hundred taka).
• Use only the payment method registered in your own name.
• Using a third-party payment method is strictly prohibited.
• No additional charges are applied on deposits.

• The minimum withdrawal amount is ৳800 (eight hundred taka).
• Withdrawals are generally processed within 5 to 30 minutes.
• KYC verification must be completed before making a withdrawal.
• Withdrawals can only be made to the same payment method used for the deposit.
• If an active bonus is present, wagering conditions must be fulfilled before withdrawing.

oktk9 regularly provides various promotional offers. Please read the following conditions carefully before using these offers:

New users can receive a 120% bonus up to ৳20,000 on their first deposit. The wagering requirement for this bonus is 10 times (10x) the total bonus amount.

• The welcome bonus applies to the first deposit only.
• The bonus can be received once per account from the same IP address, household or device.
• The wagering conditions must be fulfilled within 30 days of receiving the bonus.
• Winnings from bonus funds cannot be withdrawn until wagering is complete.

Winnings become withdrawable only after placing a specified amount of bets using bonus funds. Example: if you receive a ৳1,000 bonus you must place a total of ৳10,000 (10x) in bets. Each offer may have its own wagering conditions.

• Weekly cashback, reload bonuses and special event offers will be announced in due course.
• Each offer may have a specific validity period, conditions and game restrictions.
• Multiple bonuses cannot be used at the same time unless specifically stated.
• oktk9 reserves the right to modify or withdraw any bonus offer at any time.

oktk9 is committed to ensuring a fair and transparent gaming environment. All our games are powered by world-class software providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, NetEnt, Microgaming).

• The outcome of all games is determined by a Random Number Generator (RNG).
• No artificial interference is made in game results.
• Live casino games are operated in real time through professional dealers.

If a game is interrupted due to a technical fault or server problem, the result of an incomplete round may be cancelled and the bet amount will be returned to the balance. Incorrect odds or jackpot amounts displayed due to a technical fault will not apply.

Each game has its own minimum and maximum betting limits which are displayed in the game lobby. Specific betting limits may apply when playing with bonus funds.

The following activities are strictly prohibited on the oktk9 platform. Violation of this condition will result in immediate account cancellation:

oktk9 places the highest importance on protecting your personal information. We use SSL encryption and modern cybersecurity measures.

To learn more about the information we collect, please read our Privacy Policy. In brief:

• Your information is not sold to third parties.
• Information is used only for service improvement and legal obligations.
• You can request deletion of your information at any time.
• Information may be shared with law enforcement agencies in the investigation of suspicious activity.

oktk9 is not obligated to provide any financial or other compensation in the following circumstances:

• Disconnection from a game due to loss of internet connection.
• Game interruption caused by issues with your device or software.
• Third-party hacking or unauthorized access that occurred due to your own negligence.
• Force majeure (natural disasters, government restrictions, etc.).
• Any financial loss arising from gaming, which the user bears personally.

You may close your account at any time. To do so, contact us via 24/7 live chat. Please withdraw your remaining balance before closing the account. If wagering requirements are incomplete, bonus funds will be forfeited.

In the event of a breach of terms and conditions, oktk9 may close an account without prior notice. If fraudulent activity is proven, deposited funds and winnings may be forfeited.

If you feel that gaming is having a negative impact on your life, please use the Self-Exclusion feature. For more information, visit our Responsible Gaming page.

oktk9 prioritizes responsible gaming. We believe gaming should be enjoyed as entertainment, not become an addiction.

oktk9 reserves the right to modify these terms and conditions at any time. Users will be notified of significant changes via email or through the platform.

Continued use of the platform after any changes will be considered acceptance of the new terms and conditions. If you do not agree with the changes, you have the right to close your account.

If you have any questions about these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: Support available in Bengali 24/7.